The advent of social media has created a drastic shift in corporate communication. The most intriguing aspect of public relations is that it can be applied anywhere, on any platform.
As companies try to keep up with the vast switch from traditional to digital and mobile communication, they are going to need experts who know how to get their message across most effectively.
PR practitioners are the masters of communication. Regardless of which medium is used, an effective PR professional has to be able to clearly distribute the client’s message and keep its target publics in mind. From news to politics, to sports and entertainment, there seems to be a growing demand for communication professionals.
Social media encompass all facets of communication (writing, speaking and listening) and in some magnitude; most major media corporations have taken part in it. As an aspiring PR professional, I value the art and science of communication and one day I hope to master it.
The challenging part of PR and social media is finding a niche, target audience and proper medium to disseminate an intended message. Twitter, facebook, skype, fring, mashable, youtube and howcast are terrific mediums to obtaining information; but each medium has its own advantages. However, the challenge is determining which platform to use when broadcasting information.
Newspaper articles that were once printed on hard copy are now tweeted to phones and mobile devices. Newscasts that used to be aired on television are now uploaded to the web for instant access. The public expects to receive information more quickly as a result; which in turn, increases the demand for social media.
News corporations are at the forefront of this push for social media and the public is receiving information from a variety of different sources. The masters of the social media epidemic are the ones who can use all their platforms and essentially communicate to anyone, about any topic, on any forum.
ESPN is a terrific example of a brand that knows exactly what effective communication entails.
ESPN recruiters spoke to our Research and Strategies class about career opportunities and they informed students about what their company is doing to stay ahead of the social media curve.
ESPN showed students that social media are not limited to facebook and twitter. Every message has to have an audience and the people at ESPN have conceived several innovative tactics that can be applied to any company with a message.
For example, ESPN has specific, local websites for fans to keep up with the action from their favorite teams. Websites such as espndeportes.com, espnchicago.com and espndallas.com provide their subscribers with filtered information that solely pertains to what the readers want to hear about.
Narrowing an intended audience is great strategy that the folks at ESPN use, and other companies should follow suit. Social media are all around us, but it is up to us to learn how to master it and optimize its capabilities.